Support 2018-05-29T15:57:52+00:00

We’d love To Talk With You!

Customer Support

Any questions related to order or payment.

Call us at 470-885-7726.

Email us at info@eat365.com

Partnership Info

Become a partner with Eat365.com

Call us at 470-885-7723.

Email us at info@eat365.com

FAQ

How do I order from a restaurant using Eat365? 2018-03-28T16:44:52+00:00

Step 1: Search a restaurant
Begin by entering your address on the homepage and press “Find Restaurants”. Eat365 will display the restaurants that deliver to your location or are available nearby for pickup. You can also indicate what time you would like the food for and whether it is for pickup or delivery.

Step 2: Place your order
Once you’ve selected your restaurant, it’s time to choose your food! Browse the restaurant’s menu and select your food and drink choices. Once you’ve finished, press on the “Checkout” button.

Step 3: Checkout
Confirm your order and pay online or with cash on pick-up/delivery. Your order is immediately sent to the restaurant and you will receive a confirmation email.

Is it safe to pay with credit/debit card? 2018-03-28T16:44:13+00:00

We meet all security standards and uses a leading North American payment provider, FirstData, to deliver secure and reliable payment solutions that make the customer experience convenient and dependable. We will not share your credit card information with anyone or any third party.

How do I know if my order has been confirmed? 2018-03-18T22:23:49+00:00

After you make an order with us, we will send your order details to the restaurant. And we will email you a receipt and text you a confirmation.

Why I don’t receive any confirmation emails after ordering? 2018-03-18T22:28:20+00:00

No worries, check your internet connection and spam folder, contact with us or restaurant if still can’t find it.

What should I do if there is something wrong with my food? 2018-03-28T16:43:15+00:00

Please contact with the restaurant directly, our partner restaurant will try to solve the problem as quickly as possible, or you can contact with us if you feel dissatisfied.

How do I use a coupon code? 2018-03-18T22:37:49+00:00

You will be able to use the coupon code during checkout, and you will see the price change if the coupon code is valid.